Freight Policy

Freight Policy

Residential Delivery:
Residential Delivery is selected by default if you specified your ship-to address as a residence. A residential delivery is defined as delivery to a location that is a home, including a business operating out of a home. Additional fees may apply for this service.

Inside Delivery:
When requested, freight unloads shipments from or to areas that are not next to the trailer, such as shopping malls or office buildings. An elevator must be available to provide service to floors above or below the trailer. Inside delivery generally means the shipment will be left inside the door of the business. Additional fees may apply for this service. (Liftgate service is not automatically provided with this service).

Liftgate Service:
When the shipping or receiving address does not have a loading dock, manual loading or unloading is necessary. A liftgate is a platform at the back of certain trucks that can raise and lower a shipment from the ground to the truck. Additional fees may apply for this service.

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