Professional and responsive customer support and customer satisfaction is our mission and our pleasure. As part of PackageZoom.com growth initiative, our first step was defining our foundation starting point for growth. This exercise continually comes back to creating better and more cost efficient solutions which facilitates a stronger total customer experience. These initiatives are all important, valuable and deserving of attention and consideration but when we asked our customers what their most important needs where, the overwhelming response was, “providing a broader, more cost-effective total solution while improving the overall customer experience.” Paying attention to the needs of our customers we started to plan. The results so far have been additional product opportunities, stronger competitive pricing, and more robust programs. Customer service is viewed from the “customer’s viewpoint” and an overall team approach to providing an outstanding world-class total customer experience is now incorporated into our philosophy and work ethics.
PackageZoom began in 1978 by selling standard packaging supplies such as corrugated boxes, tape, bubble wrap, and a handful of additional lines of products in which we purchased in bulk and sold to our end users of distributors and manufacturers.
QUALITY & LOW PRICES
Bringing quality to life through a better way of online shopping, we consider it our mission to offer high-quality products at the lowest prices.
The amount of time and energy invested in order to achieve this endorsement of PackageZoom commitment to lean and greener manufacturing with effective measures to minimize environmental impact at every stage of the process including materials sourcing, manufacturing, and packaging, recycling of waste and final delivery. A climate of continuous improvement is ingrained into the culture at PackageZoom and the company has set some challenging targets as part of the Greener Environment process. These include reducing the amount of waste to landfill, per unit of output, reducing energy output and target of number of environmental incidences.